Privacy Notice
How we collect, use, and protect your personal information
Effective date: 16 September 2025
Who We Are
Perfekts-C is a vintage watch dealer and collector's community based in Latvia. We operate our website, membership program, and related services with respect for your privacy and in compliance with applicable data protection laws.
Information We Collect
Information You Provide
When you join our membership, make purchases, or contact us, we collect information such as your name, email address, shipping address, payment details, and preferences (watch brands, eras, budget ranges).
Automatic Information
We automatically collect technical information including IP address, browser type, device information, and how you interact with our website through cookies and similar technologies.
Communication Records
We keep records of your communications with us, including emails, phone calls, and chat messages, to provide better service and resolve any issues.
How We Use Your Information
Membership Services: To operate our membership program, track tier status, provide early access, and deliver personalized benefits
Order Processing: To process purchases, arrange shipping, handle returns, and provide customer support
Communications: To send newsletters, early access notifications, and updates about watches matching your preferences (only with your consent)
Legal Compliance: To comply with tax, customs, and other legal requirements
Legal Basis for Processing
We process your personal data based on: Contract performance (to fulfill orders and membership benefits), Legitimate interests (to improve our services and prevent fraud), Consent (for marketing communications), and Legal obligations (for tax and regulatory compliance).
Information Sharing
We do not sell your personal data. We only share information when necessary:
Service Providers: Payment processors, shipping companies, and email service providers who help us operate our business
Legal Requirements: When required by law, court order, or to protect our rights and safety
Business Transfers: In the event of a merger, acquisition, or sale of our business
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Membership data is kept while your membership is active and for up to 3 years after termination. Transaction records are kept for 7 years for tax and legal purposes. Marketing preferences are kept until you unsubscribe.
Your Rights
Under applicable data protection laws, you have the right to:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your data (subject to legal retention requirements)
Portability: Request your data in a portable format
Withdraw Consent: Unsubscribe from marketing communications at any time
Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser, but some features may not work properly if cookies are disabled. We use both session cookies (deleted when you close your browser) and persistent cookies (stored for a set period).
International Transfers
Your personal data may be transferred to and processed in countries outside your residence, including countries that may not have the same data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.
Changes to This Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or applicable laws. We will post the updated notice on our website and, where required, notify you of significant changes. The "Effective date" at the top indicates when the notice was last updated.
Contact Us
If you have questions about this Privacy Notice, want to exercise your rights, or have privacy concerns, please contact us at: privacy@perfekts-c.lv
For membership-specific questions, you can also reach us at: membership@perfekts-c.lv